Fulfillment policy
This Fulfillment Policy outlines how we deliver our services, manage client expectations, and ensure a smooth experience from start to finish.
Effective date: 23 April 2025
Overview of services
Lead Flow Depot provides digital advertising and lead generation services, with a core focus on:
- End-to-end management of LinkedIn Ads campaigns
- Persona-based targeting and audience research
- High-converting copy and creative development
- Campaign monitoring and optimization
- Funnel design support and conversion tracking setup
- Transparent performance reporting and strategy calls
Onboarding and delivery timeline
Once you engage our services and your payment is processed via Stripe, we begin onboarding: a welcome email with next steps, an onboarding form, access to a shared client workspace, and a kickoff call within 3 to 5 business days of sign-up.
Campaigns typically go live within 7 to 10 business days, depending on scope and responsiveness.
Communication and project access
Clients receive:
- A dedicated point of contact
- Weekly status updates via email
- Bi-weekly or monthly strategy calls, depending on service level
- Access to dashboards or reporting tools where applicable
Pricing, currency and payment terms
All prices are quoted in United States Dollars. Payment is collected via Stripe, a PCI-compliant processor. We accept Visa, Mastercard, American Express, Discover and all other Stripe-supported methods.
Invoices for recurring services are billed automatically on the agreed billing cycle. Custom campaign projects may require a deposit or upfront payment.
Refunds
Due to the time, labor and digital nature of our services, all payments are considered final. Refunds are not guaranteed and are typically not offered once campaign work has begun.
In rare cases where there is a clear failure to deliver contracted services, or extraordinary circumstances such as duplicate payments or system errors, we may issue a partial or full refund at our discretion. To request a refund review, contact us within 7 days of the incident.
Cancellation and termination
We do not require long-term contracts. Clients are free to cancel at any time with 30 days' notice, with cancellations taking effect at the end of the current billing cycle.
To cancel, email cs@leadflowdepot.com at least 30 days before your next billing date and include your company name and service details. No partial-month refunds will be issued unless otherwise agreed in writing.
We reserve the right to pause or terminate service due to non-payment, abusive behavior, or breach of our Terms of Service.
Returns
As a service-based business, returns are not applicable. If you believe you are not receiving the expected value, contact us to discuss options before discontinuing service.
Promotions, trials and discounts
We may offer promotional pricing, free audits or discounted trials from time to time. Terms, duration and eligibility will be disclosed on the relevant page. These offers may not be combined with other discounts unless explicitly stated.
Export and legal restrictions
Our services are offered to clients located in countries supported by Stripe and not subject to U.S. sanctions. We reserve the right to decline service where legal, regulatory or operational constraints apply.
Customer support
Email cs@leadflowdepot.com. Mailing address: Lead Flow Depot, 3597 East Monarch Sky Lane, Suite 227, Meridian, ID 83646, United States. We aim to respond to all inquiries within 1 to 2 business days.